Signing Up & Logging In

Accessing your Fater workspace is straightforward. This page explains how to sign in if you already have an account and how new users currently gain access.

Accessing the Sign-In Options

When you first visit the Fater application URL without being logged in, you'll see our landing page featuring the Fater logo and the word "Start".

  1. Click anywhere on the Fater logo or the "Start" text.

  2. The logo will animate, revealing the "Sign in" and "Register" buttons.

Signing In (Existing Users)

If you already have a Fater account:

  1. After revealing the buttons (as described above), click the "Sign in" button.

  2. A secure sign-in modal window (provided by Clerk) will appear.

  3. Enter your registered email address and password.

  4. Alternatively, use any other sign-in methods enabled by your organization (like Google Sign-In, if configured).

  5. Click the final confirmation button within the modal.

Upon successful authentication, you will be redirected to your Fater Dashboard.

Getting a Fater Account (New Users)

You will notice a "Register" button on the landing page after clicking the logo.

Direct self-registration is currently disabled. Clicking the "Register" button will likely show a message indicating this or redirect.

To get a Fater account and access Fater, you must be invited by an Administrator of an existing Fater Organisation.

  • Invitation Process: Once an Administrator invites you, you should receive an email containing a link and instructions to activate your account and join their Organisation. Follow the steps in that email.

  • No Invite? If you believe you should have access or need an account for your company, please contact the person managing Fater within your organization (your Organisation Admin).

Troubleshooting Login Issues

  • Forgotten Password: Use the "Forgot Password?" link available within the Clerk sign-in modal to reset your password.

  • Incorrect Credentials: Double-check your email and password accuracy. Ensure Caps Lock is off.

  • Invitation Issues: If your invitation link isn't working or you haven't received one you expected, please reach out to your Organisation Admin first.

  • Other Problems: If you encounter persistent issues, please contact Fater support via the methods listed on the Getting Support page.

NextUnderstanding Your Dashboard

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